We start off the year with our Executive Director, Chris Kelley. Chris is a a long-time community banking advocate and proponent of training’s role in the culture of a bank. When we think about training and all that’s involved with that, there’s really three different approaches that we need to take in our banks…onboarding, reboarding, and upboarding. We talk about that today, what those mean, and how community banks can go about implementing them in their corporate structure.
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